Contact Us

We’re here to answer questions, help design your system, or support existing Guardela setups.

Customer Support

Have a question? Our customer care team is here to help with products, orders, shipping, returns, and general inquiries.

Customer Care
Phone: 416-819-9960
Email: info@guardela.com
Hours: Every day, 8:00 a.m. to 5:00 p.m.

Send Us A Message

Have a general question or need assistance? Complete the form below, and a member of our team will get back to you as soon as possible.

Need Help?

Have a question about a product, order, installation, or return? Contact our customer care team and we will be happy to assist you.

Contact Support Learn About Guardela

Shipping and Order Information

How much does shipping cost, and when will my order arrive?

Where does Guardela ship?

Will I be charged tax on my order?

Payment Information

What payment methods can I use?

When will I be charged for my order?

Is my payment information secure?

Order & Returns

How can I track my order?

What is Guardela’s return policy?

When will I receive my refund?

Ordering from Guardela

Can I change or cancel my order after placing it?

What should I confirm before approving a custom order?

Can I speak with someone before placing my order?